Global AR contact

To contact Americas General Collections Department:

Call Citrix-Americas AR department by calling us at 1-800-424-8749 option #5-2-2-then select the region:

1- ) US
2- ) Canada
3- ) Brazil
4- ) all other Latin American and Caribbean Countries

Alternatively, email Ask-AR@citrix.com

Collections Position Job Direct Phone number  States
Luis Plazas
luis.plazas@citrix.com
Collections Analyst Collections 954-267-8493 Florida, Georgia, North Carolina, South Carolina and LAC (Bogota, Buenos Aires, Dist. Federal Mexico, Hamilton, Lima & Callao, Santiago Chile, Cundinamarca)
Frankie Malcuit
frankie.malcuit@citrix.com
Collections Specialist Collections 954-202-8885 Colorado, Illinois, Indiana, Michigan, Minnesota, Missouri, Nevada, Ohio, Oregon
Angelica Betancur
angelica.betancur@citrix.com
Billing Analyst Online billing and Proformas 954-267-2331 N/A
Samuel Leonel
samuel.leonel@citrix.com
Collections Specialist Collections 954-689-1395 Colorado, Connecticut, Maryland, Massachusetts, New Hampshire, Virginia and (Brazilian accounts: Esperito, Rio de Janeiro, Rio Grande do Su, Santa Catarina, Sao Paulo)
Eduardo Gaitan
eduardo.gaitan@citrix.com
Collections Analyst Collections 954-689-9070 New Jersey, New York, Pennsylvania, Texas
Kate Henrys
kate.henrys@citrix.com
Sr. Credit Analyst Collections 954-229-6173 California, Distrito Federal, Massachusetts, Washington, Canada. Global Accts: Dell, HP, IBM, CISCO ,INGRAM, BYTE.
Teresa DaCosta
teresa.dacosta@citrix.com
Collections Specialist Collections 954-267-2553 Alabama, Alaska, Delaware, Hawaii, Iowa, Kansas, Kentucky, Maine, Mississippi, Montana, New Mexico, North Dakota, Oklahoma, South Dakota, Vermont, Wisconsin, Wyoming, Arizona, Arkansas, Dist. Of Columbia, Louisiana, Nebraska, Rhode Island, Tennessee, Utah, West Virginia
JodiAnn Branford
jodiann.branford@citrix.com
Collections Specialist Collections 954-229-6455 Not assigned
Rossana Cavallini
rossana.cavallini@citrix.com
Collections and Billing Manager Collections 954-267-2554  

To contact Americas General Cash Application Team:  ask-cashapps@citrix.com

To contact Americas General Credit Team: ASK-CREDIT@citrix.com

To Contact our Global General inbox-Citrix Content Collaboration AR Team: Ask-SharefileAR@citrix.com

Collections General A/R Email Position
Mary-Beth Cardo Ask-SharefileAR@citrix.com Billing and Collections Manager, Citrix Content Collaboration Finance
Shawna Holley shawna.holley@citrix.com Billing Operations Analyst
Sarah Oliver Ask-SharefileAR@citrix.com Accountant (General)

To contact EMEA AR Team-General Email EMEA-Credit@citrix.com or call +44 1753276200

Collections

General A/R Email

General the switchboard

Position

Anselmo Mura

EMEA-Credit@citrix.com

+44 1753276200

Credit Lead

Christiane Hempen

EMEA-Credit@citrix.com

+44 1753276200

Collections Specialist

Sophie Koutcher

EMEA-Credit@citrix.com

+44 1753276200

Collections Analyst

Sue Benhassine

EMEA-Credit@citrix.com

+44 1753276200

Sr. Collections Analyst

Cristina Pardo

EMEA-Credit@citrix.com

+44 1753276200

Regional Manager, Order-to-Cash

To Contact APAC AR Team –Call PH 61 2 8870 0800 Fax 61 2 8870 0600

Collections Position Switchboard Phone number States/Cities
Kevin Chang Lead Credit Specialist PH 61 2 8870 0800 Fax 61 2 8870 0600 Japan & Korea
Lydia Wong Lead Credit and Collections PH 61 2 8870 0800 Fax 61 2 8870 0600 Asean
Nilesh Singadia Lead Credit Specialist PH 61 2 8870 0800 Fax 61 2 8870 0600 Anz & India
Rui Jia Lead Credit Specialist PH 61 2 8870 0800 Fax 61 2 8870 0600 Greater China Region
Jack Bal Mgr Credit II, Order-to-Cash PH 61 2 8870 0800 Fax 61 2 8870 0600 Credit Manager APJ