Join this live webinar with Jeanne Bliss, customer service expert and author, as she shares five competencies for guiding your customer experience transformation.
What you will learn
- What separates everyday companies from those that excel in customer experience
- Case studies from leaders who successfully “pushed the customer rock up the hill”
- Resources for evaluating your own company so you know which path to take
- How to provide reliable experiences that customers remember
Jeanne Bliss, Customer Service Expert and Author